Terms of service

The terms of service for using ai-geletterd.nl — subscription, payment, availability, liability and termination.

Version:
v1.0 (draft)
Effective from:
Last updated:

Draft — this text is still under legal review and not yet final.

This is an informational translation. The Dutch version is legally binding.

These terms apply to the use of ai-geletterd.nl by business customers. By creating an account or using the service you agree to these terms. Our Data Processing Agreement applies in addition to the processing of personal data.

1. The service

ai-geletterd.nl is a software service (SaaS) with which employers discharge their obligations around AI literacy under Article 4 of the EU AI Act. The service includes courses, assessment, certificates, an AI register and a policy generator.

We provide a tool and evidence; we are not a supervisory authority and we do not give legal advice. Using the service does not automatically achieve full compliance: you remain responsible for your own assessment of what your situation requires. We are not "recognised" or "certified" by the Dutch Data Protection Authority or any other body; certificates we issue are our own signed, verifiable proof of completion.

2. Account and use

  • You provide accurate account and billing details and keep credentials confidential.
  • Administrators must use two-factor authentication.
  • You do not use the service unlawfully and do not place a disproportionate load on our systems.

3. Subscription, prices and payment

  • Subscriptions are taken out per seat tier; current prices and limits are on the pricing page.
  • All prices are excluding 21% VAT unless stated otherwise. For business customers within the EU with a valid VAT number we apply the reverse-charge mechanism where applicable.
  • Payment is handled via Mollie. Invoices are retained for seven years in line with the fiscal retention obligation.
  • Any trial period and discount promotions apply on the conditions stated with them.

4. Availability and maintenance

We make every effort to achieve high availability but do not guarantee uninterrupted operation. We announce planned maintenance in advance where possible. We may continue to develop the service and adjust features; we announce materially adverse changes in advance.

5. Intellectual property

All rights to the software, the course content and the design rest with ai-geletterd.nl or its licensors. You receive a non-exclusive, non-transferable right of use for the duration of the subscription. Data you enter remains yours.

6. Liability

To the extent permitted by law, our liability is limited to the amount you paid for the service in the twelve months before the event. We are not liable for indirect damage, consequential loss or missed savings, including fines or measures imposed by supervisory authorities. These limitations do not apply in the event of intent or wilful recklessness on our part.

7. Term and termination

The subscription runs for the agreed term and is thereafter terminable in accordance with the agreement. On termination you can export your data; we then delete or pseudonymise data in line with our privacy policy, observing statutory retention obligations.

8. Changes

We may amend these terms. We announce material changes in advance via the application or by email. The version and effective date appear at the top of this page.

9. Governing law

These terms are governed by Dutch law. Disputes are submitted to the competent court in the Netherlands.

These terms of service are a draft and will undergo legal review before use with a paying customer.

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